Privacy Policy

SMARTWURRK.CO.UK Privacy Notice

Effective Date: 29th November 2024

Last Updated: 29th November 2024

At SMARTWURRK.CO.UK, your privacy is our priority. This Privacy Notice explains how we collect, use, share, and protect your personal data, in compliance with the UK General Data Protection Regulation (UK GDPR) and related legislation. Please read this document carefully to understand your rights and our practices.

If you have any questions, would like to exercise your rights under this Privacy Notice, or have a complaint, please contact us at:

Email: marion@smartwurrk.co.uk

Phone: 07879 430 293

SMARTWURRK.CO.UK is registered with the Information Commissioner’s Office (ICO), demonstrating our commitment to data protection and privacy compliance. Our ICO registration number is ZB822282.

Data We Collect We collect and process personal data to provide and improve our services. The types of data we collect include:

Personal Data You Provide
Categories: Name, email address, postal address, phone number, payment details, and other information provided when you communicate or buy services from us.

Purpose: To process orders, respond to enquiries, provide client support, and send updates or promotional communications (with your consent).

Legal Basis: Contract, Consent, Legal Obligation, Legitimate Interests.

Data We Automatically Collect
Categories: IP address, browser type, operating system, referring/exit pages, clickstream data, cookies, and similar technologies.

Purpose: To analyse website performance, enhance user experience, and monitor for security purposes.

Legal Basis: Legitimate Interests.

Cookies and Similar Technologies
We use cookies and similar technologies to improve functionality and analyse website usage. Non-essential cookies are only placed with your prior consent.

Details of Cookies Used: Cookie Policy

Managing Cookies: You can manage or withdraw your consent at any time through our cookie settings page [insert link].

1. How We Use Your Data We process personal data for the following purposes:

- To fulfil orders, provide requested services, process payments and manage your account;

- To improve our website and services;

- To communicate with you about your account or transactions;

- To send marketing communications (with your explicit consent).

2. Legal Bases for Processing

We process your personal data on the following legal bases:

Contract: To perform our obligations under a contract with you (e.g., fulfilling an order and delivering a service).

Consent: For specific activities like sending promotional emails (where you have given explicit consent).

Legitimate Interests: To improve website functionality and security, provided these do not override your rights.

Legal Obligation: To comply with applicable legal requirements.

3. Sharing Your Personal Data

We may share your data with trusted third parties for the purposes described above. Examples include:

Analytics Providers: e.g., Google Analytics

Hosting and IT Services: VA-Websites, a part of QWD Web Design. For details visit https://www.quality-website-design.co.uk/

We ensure these providers process your data in compliance with UK GDPR and only as necessary to deliver their services.

4. International Data Transfers We do not usually transfer personal data outside the UK, but where we need to do so, we will update this privacy notice and implement safeguards such as: - Standard Contractual Clauses (SCCs).

- Adequacy Decisions where applicable.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our default retention periods are as follows:

Records relating to orders, services provided and payments received: six years

Marketing data: Until you withdraw your consent.

You can request deletion of your personal data at any time by contacting us. Any such request will be considered in line with your data subject rights and our rights obligations under the GDPR.

6. Your Rights Under UK GDPR, you have the following rights:

Access: Request a copy of your personal data.

Correction: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your personal data.

Restriction: Request to limit processing of your data.

Objection: Object to processing based on legitimate interests or direct marketing.

Portability: Request transfer of your data to another provider.

To exercise your rights, please contact us at marion@smartwurrk.co.uk We aim to respond within one month.

7. Data Security and Breach Notification

We implement robust measures to protect your data, including:

- Encryption of sensitive information;

- Access controls and regular monitoring.

In the event of a data breach affecting your personal data, we will notify you and the ICO as required by law.

8. Changes to This Privacy Notice

We may update this notice periodically. Significant changes will be communicated to you via email or website notification.

9. Children’s Privacy

Our website and the services we provide are not intended for individuals under the age of 18. We do not knowingly process personal data relating to children.

10. Contact Us

If you have any questions about this Privacy Notice, your data rights, or our ICO registration, please contact us:

Email: marion@smartwurrk.co.uk

Phone: 07879 430 293

If you are not satisfied with our response or believe we are not processing your data in accordance with the law, you can contact the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk/make-a-complaint/

Phone: 0303 123 1113

11. Consent

By using our website, you confirm that you have read and understood this Privacy Notice and agree to its terms.